How to access specialist services in the Nelson Marlborough region

All enquiries about specialist mental health services provided by Nelson Marlborough Health can be made to the 'Single Point of Entry' service by phoning: 0800 776 364

Contact the Single Point of Entry Service if:

  • you have a general enquiry about mental health services
  • you are worried about your mental health
  • you are worried about the mental health of another person.

The Single Point of Entry Service will:

  • provide initial advice
  • forward calls to crisis or emergency services
  • receive referrals for specialist adult, child and adolescent, and older persons' services
  • receive referrals for primary mental health services
  • prioritise referrals according to clinical need (determined by a triage process)
  • refer people to appropriate services.

Contact details

8.00am - 4.30pm, Monday to Friday: Phone 0800 776 364

For urgent after hours support, phone (03) 546 1800 and ask for the on-call crisis worker.

Community Assessment Team

The Nelson Community Assessment Team provides assessment, intervention and ongoing treatment for people over the age of 18 with serious psychiatric disorder or severe emotional and behavioural problems of a psychological nature.

Continuing Care Team

Continuing care case management provides on-going support for adults with a chronic mental health disorder. Case managers are registered health professionals who provide tailored support to clients and their families. Case management may include on-going education about mental illness, support with medication, attending appointments, maintaining relationships with family, accommodation providers and employers, coordination of involved services  and general oversight to support recovery.

Nelson Mental Health Service

Previously called the 'Kawai Clinic', the Nelson Mental Health Services provides quality outpatient assessment and treatment for adults.

Home-Based Treatment Team

Home-based treatment is alternative to inpatient care where a person experiencing acute mental health problems is treated and supported in their home.

Tudor House (Motueka)

Tudor House is the base for Nelson Marlborough Health specialist mental health and addiction services in Motueka.

Te Whare Mahana (Takaka)

Te Whare Mahana offers a 24 -hour, 7 day service for people of all ages.

Refer to their website for contact details and information about this service.

Marlborough Mental Health Service

Previously known as 'Witherlea House', the Marlborough Mental Health Service provides psychiatric assessment and treatment and case management for people experiencing severe and enduring mental health problems.

The Need Assessment & Service Coordination (NASC) service provides specialist assessment for persons with high and complex needs, service planning and coordination and liaison support with local, regional and national service providers.

A needs assessment is a tool to determine what support is needed for a person with mental illness. A kaupapa Māori needs assessment service is also available.

Location and contact details

Need Assessment & Service Coordination
Iona Villa, Braemar Campus, Nelson Hospital, Nelson
Phone: (03) 546 1923 or (03) 546 1293

The Older Persons Mental Health team provides assessment and care for older adults (65 years or older) with significant mental illness, cognitive decline and challenging behaviours, and who also have age-related physical health issues.

Examples of cognitive decline are Alzheimer’s, vascular dementia and mixed or idiopathic front temporal dementia.

How to access this service

Referrals need to be completed by your GP. For enquiries about the referral process or services, please contact the team.

Location and contact details

Nelson Older Persons Community Mental Health Team
Alexandra Hospital, Richmond
Phone: (03) 539 3920

Blenheim Older Persons Community Mental Health Team
42 Hospital Road, Blenheim
Phone: (03) 520 999

Oranga Toi Ora Māori Mental Health

Oranga Toi Ora provides specialist crisis and routine assessment, care management and consultancy throughout which Maori values and health are inherent.

The principles of equity, accessibility, freedom of choice and the right to quality are sustained in a culturally-sensitive service that is appropriately either Maori, mainstream or a combination of both.

How to access Oranga Toi Ora services

Self-referrals can be made. Family members, GPs, health professionals and social service agencies can also make referrals.

Location and contact details

Nelson Kaiatawhai Tangata Care Manager
Physical Address: Montrose Villa Braemar Campus Nelson Hospital
Phone: (03) 546 1800 + pager Mobile: 027 243 4882

Marlborough Kaiatawhai Tangata Care Manager
Physical Address: Wairau Hospital Blenheim (located at the Emergency entrance off Hospital Road)
Postal Address: P O Box 46 Blenheim Phone: (03) 577 1907