Free Phone Helplines
24/7 confidential and free telephone counselling and support service for those who may be thinking about suicide, or for those who are concerned about friends or whanau. This helpline is staffed by highly experienced helpline counsellors with training in suicide prevention and intervention.
This service is staffed by specialists who are trained in sexual harm support. Phone 0800 044 334, text 4334. The website also has an online chat forum.
LGBTIQ+ support on on 0800 688 5463 every evening 6pm – 9pm
The Outline is an all-ages rainbow mental health organisation providing support to the rainbow community, their friends, whānau, and those questioning. The support line is answered by trained LGBTIQ+ volunteers.
Nelson & Golden Bay:
Nelson Hospital (after hours ask for the crisis team):
Other Specialist Helplines:
Alcohol and Drug Helpline online chat or - Phone 0800 787 797
Are You OK? family violence helpline – Phone 0800 456 450
EDANZ – improving outcomes for people with eating disorders and their families. Freephone 0800 2 EDANZ or 0800 233 269, or in Auckland 09 522 2679. Or email [email protected].
Seniorline – 0800 725 463 A free information service for older people.
0508MUSICHELPS – The Wellbeing Service is a 24/7 online, on the phone and in-person counselling service fully funded by the NZ Music Foundation and provided free of charge to those in the Kiwi music community who can't access the help they need due to hardship and other circumstances. Call 0508 MUSICHELP.
Shine – 0508 744 633 confidential domestic abuse helpline.
Women's Refuge Crisisline – 0800 733 843 (0800 REFUGE) (for women living with violence, or in fear, in their relationship or family).
Shakti Crisis Line – 0800 742 584 (for migrant or refugee women living with family violence).
Visit The Mental Health Foundation for a full list of helplines, updated March 2022.
Page last updated: 07/08/2023