Find out how to make requests for official information and browse published responses by category. 

What is the Official Information Act (OIA)?

People can request official information held by government services and can expect it to be made available unless there is a good reason to withhold it. 

We are committed to openness and transparency in the provision of public health services. 

The Official Information Act (OIA) gives New Zealanders the right to access information. 


How to make a request 

Please email all Official Information Act (OIA) requests to: [email protected]

Please note: This address is only for requests to be considered under the Official Information Act (1982). 

You may find it useful to read the Ombudsman website for more information.

Click here to visit the Ombudsman website


OIA Statistics 

You can see data on the number of requests we receive each year and the timeliness of our responses on the Public Services Commission website.

Click here to visit the Te Kawa Mataaho Public Services Commission website


Proactive release of official information


We proactively release official information responses of interest to the wider public and suitable for publication.

Te Whatu Ora Health New Zealand OIA responses have been proactively released from 1 January 2023.

Click here to visit the Health New Zealand | Te Whatu Ora website

Te Whatu Ora Nelson Marlborough OIA responses that have been proactively released from 1 January 2020 to 31 December 2022 are available here to browse by category:


Clinical services 2022

Clinical services 2021

Clinical services 2020


COVID-19 2022

COVID-19 2021