People who are eligible for publicly-funded health services may receive some services free of charge or at a reduced cost.

These services will always be determined by a healthcare professional and the availability of the service.

Overseas visitors will always receive any urgent treatment required but will have to pay for their treatment.

 

Are you eligible for free healthcare?

You are eligible for free or reduced-cost healthcare if you are either:

  • a New Zealand citizen (including citizens who live in the Cook Islands, Niue or Tokelau)
  • a New Zealand resident  
  • a person who has held a work visa for two years or longer
  • a refugee or an applicant for refugee status
  • a child 18 years or under who has an eligible parent or legal guardian

Some people are eligible for a limited range of publicly-funded services:

  • pregnant women whose spouse or partner is eligible (maternity care only)
  • Australian or UK residents requiring urgent treatment

For more information regarding eligibility for publicly-funded health and disability services in New Zealand visit moh.govt.nz/eligibility

Free care for compulsory treatment

Free care is provided for patients admitted to hospital under a compulsory treatment order. These orders are issued under:

  • the Tuberculosis Act
  • the Health Act
  • the Mental Health Act
  • the Alcoholism and Drug Addiction Act.

Required proof of eligibility

One of the following is required to prove eligibility:

  • NZ, Australian or UK passport
  • residency permit
  • current work permit for two years or more
  • refugee status certification
  • proof of long-term residency (eg, rates invoices or tenancy agreements)

The legal guardians of children (18 years or under) who require treatment must prove their eligibility using one of the above documents.

 

Payment options for ineligible patients

Private health insurance

Patients must arrange for all payments to be made to the Nelson Marlborough District Health Board (NMDHB). 

Nelson Marlborough Health will only invoice an insurance provider if the provider has accepted liability and has guaranteed payment to the DHB.

Personal payment

If insurance does not apply, you are personally liable for the cost of your treatment. Payment can be made Monday to Friday 8am to 5pm at:

  • Nelson Hospital enquiries desk or  the emergency department (after hours)
  • Wairau Hospital enquiries desk

Fees for general specialist treatment

The estimated cost must be paid in advance and any additional costs paid in full at the end of treatment.