Here is some information about the staff and services to help you and your whanau during your stay in hospital.


Nursing staff

During your stay in hospital you will be cared for by registered nurses and healthcare assistants. The healthcare assistants work under the delegation and direction of the registered nurses. We aim to provide continuity with the same nurse assigned to you during your stay in hospital but due to rotating shifts at times this is not possible.



Our hospitals provide clinical education and training for student doctors, nurses and other health professionals. Nursing students from Nelson Marlborough Institute of Technology, working alongside a registered nurse, may care for you during your stay.

Students will always identify themselves and will ask your permission before discussing your care or examining you. 

Students are supervised by qualified staff at all times and if you do not want them to participate in your care, just say so – they will not be offended.


Other support staff


Staff identification

All staff wear photo ID badges. Please ask for ID from any person who is not known to you. If they are not able to provide ID please notify a staff member immediately.


Patient identity bracelets

When you are admitted to hospital, an identity bracelet is placed around your wrist.  This bracelet has important information on it and staff will check it to make sure they are treating the right person. This bracelet must stay on while you are in hospital.


Your room at the hospital

Most patients in our hospitals share a room. People who are very sick are usually given a single room. Once their condition improves they may be moved into a shared room.

Usually there are separate four-bed rooms for men and women. Children up to age 15 are admitted to the Children’s Ward.  We encourage parents or caregivers to stay with their child, as it is an important part of the child’s recovery to have a familiar member of the family helping to care for them. Some fold down beds or chairs are available for one parent or a caregiver to sleep beside their child’s bed.



Delirium is a common and serious medical problem that causes changes in the way people think and behave.

It occurs more often among older people. When a person has delirium, they are confused and may be very agitated or quiet and drowsy. This occurs due to an underlying illness and usually improves over time with treatment for the underlying condition.

Family and whānau are more likely to notice changes much earlier so please let the nurses know if you notice a change in behaviour.